Blockchain.com Doesn’t Actually Delete Your Account!
https://ift.tt/32iX5wz
**WARNING**: [Blockchain.com](https://blockchain.com/)’s Customer Support’s takes *ages* to respond to requests and *doesn’t actually do what it promised.*
On October 19th, I requested the deletion of my Blockchain account/wallet (an account with no transaction history) from Blockchain’s Support Center.
I received the first reply on November 9th, requesting confirmation for the account deletion. I confirmed my intention to permanently delete the account a day later.
Then on November 15th, a support personnel contacted me assuring me that,
>**As per your request, we [Blockchain] can now delete the personal data that we hold on you; this process will normally take up to 3 working days.**
and
>**Your email address will be removed from our marketing campaigns within a maximum of 5 business days.**
I assumed, naturally, that the site would proceed as it promised: deleting my account and stop sending promotional emails.
It wasn’t the case.
For *weeks* afterward, I continued to receive Blockchain’s ‘marketing campaign’ spam emails.
14 business days after November 15, I tried to log into the Blockchain account I requested to be deleted and **I could still log in using my email and password**.
So on December 3rd, I emailed Blockchain’s Support asking for an explanation and demanded my account be deleted immediately.
**I still haven’t receive a reply.**
Cryptocurrency
